Shipping & Delivery
At Sun Republic, we’re passionate about creating a beautiful, seamless experience, from the moment you fall in love with a piece to the day it arrives in your home.
Because our collection ranges from small artisan homewares to handcrafted microcement, stone and timber furniture, our shipping process varies to ensure every item arrives safely and securely.
We offer Australia-wide delivery on all products.
How Your Order Reaches You
All orders are carefully picked, inspected, and packed before dispatch.
We partner with trusted courier and specialist furniture freight providers across Australia. Once your order leaves our warehouse, you’ll receive shipping information and tracking details so you can monitor delivery and liaise directly with the carrier if required.
While we co-ordinate dispatch, the freight carrier manages the transit and delivery schedule.
Premium White Glove Furniture Delivery (Recommended)
Delivery is not an afterthought, it is the final stage of your furniture experience.
Most Sun Republic furniture pieces are large, heavy, handcrafted, and require professional handling. They are not flat-packed, mass-produced items — they are solid, substantial pieces that demand expert care.
For this reason, we strongly recommend our Premium White Glove Delivery Service for all furniture orders.
This is not a standard “courier drop and run.”
It is a professional, hands-on furniture delivery experience designed specifically for mid to high-end furniture.
Your White Glove Experience Includes:
- Proper handling of heavy, delicate, stone, timber, or microcement pieces
- Personal phone call the day prior to delivery
- Confirmation call on the day of delivery
- Professional furniture handlers (not general couriers)
- Careful in-home delivery
- Placement in your room of choice
- Assembly and installation where required
- Full unpacking
- Removal of all packaging and rubbish
Your furniture arrives ready to enjoy — beautifully positioned and prepared for immediate use.
This service ensures:
- Proper handling of heavy, delicate, stone, timber, or microcement pieces
- Reduced risk of damage
- No heavy lifting required from you
- A seamless, stress-free delivery experience
For dining tables, sideboards, entertainment units, sofas, beds, outdoor furniture, and all oversized pieces, White Glove Delivery is highly recommended and often essential.
Standard Door-to-Door Delivery
A basic freight service that includes:
• Delivery to your ground-level entrance
• No in-home placement
• No assembly
• No packaging removal
Customers are responsible for arranging assistance for heavy or bulky items, as drivers are unable to carry items inside the home.
For larger or heavier furniture pieces, items may be transported on a secure timber pallet. This is standard practice for freight carriers and helps protect substantial furniture during transit, as well as ensuring safe unloading from the delivery vehicle.
In some cases, the item may be delivered on the pallet, and disposal of the pallet and packaging will be the customer’s responsibility.
Due to the size and weight of many of our furniture pieces, this option may not be suitable for some larger items.
Why Furniture Shipping Is Quoted Separately
Furniture delivery is calculated individually to ensure fairness, transparency, and safe handling.
Shipping varies because:
• Each piece differs in size, weight, and destination
• Access conditions (stairs, lifts, narrow entries, regional areas) affect handling requirements
• Specialist furniture carriers are required
• We compare trusted freight partners to secure the safest and most appropriate service
You pay exactly what the freight company charges.
We do not profit from shipping.
This approach ensures accuracy and transparency.
Oversized & Heavy Items
Items over 50kg or properties with stairs, lifts, restricted access, or difficult entry require careful coordination.
Please notify us prior to dispatch so we can organise the most suitable delivery method.
Homewares Shipping Australia
For smaller artisan homewares, we offer efficient Australia-wide parcel delivery.
Free Shipping
Free Australia-wide shipping on homewares orders only over $350.
Homeware orders under $350 incur a flat-rate shipping fee calculated at checkout.
Standard Metro Flat Rates: Satchel/Carton
$13.99 – Small
$15.99 – Medium
$18.99 – Large
$22.99 – Extra Large
These rates apply to standard metro deliveries. Regional and remote areas may incur additional carrier surcharges.
Oversized homewares such as large pots, lighting, or bulky décor may require a custom freight quote. We will always confirm these costs prior to dispatch.
Dispatch Timeframes
In-Stock Homewares
Dispatched within 2–4 business days.
In-Stock Furniture
Dispatched within 5–7 business days.
Peak Periods
During sale or holiday periods, please allow an additional 2–5 business days for dispatch.
Pre-Order & Made-to-Order Timeframes
Pre-Order Furniture: 8–12 weeks
Made-to-Order Furniture: 20–24 weeks
We provide updates throughout the production process so you are always informed.
Estimated Transit Times (After Dispatch)
NSW / QLD / VIC: 3–5 business days
SA / TAS: 6–8 business days
WA / NT: 10–14 business days
Remote or regional areas may experience extended transit times.
Tracking & Communication
Once dispatched, you will receive tracking information via email.
For Premium White Glove deliveries, you will also receive direct phone communication to coordinate delivery and confirm timing.
Damaged in Transit
We take exceptional care in preparing and packaging every order. However, in rare circumstances, transit damage may occur.
If your item arrives damaged:
• Notify us within 24 hours of delivery
• Provide clear photos of the item and packaging
We will promptly coordinate with the freight carrier to arrange repair, replacement, or appropriate resolution.
Reports made after 24 hours may not be eligible for claim coverage.
Customer Responsibilities
To ensure a smooth delivery experience:
• Confirm all measurements prior to ordering
• Ensure items will fit through doorways, staircases, and lifts
• Ensure clear and safe access on delivery day
• Be available to receive delivery
A Delivery Experience That Matches Your Investment
Sun Republic furniture is an investment in quality, craftsmanship, and timeless design.
Our Premium White Glove Delivery ensures the final step, bringing your piece into your home — reflects that same level of care, professionalism, and attention to detail.
If you have any questions regarding shipping, delivery options, or freight quotes, please contact us via Live Chat or email hello@sunrepublic.com.au.
We are here to ensure your Sun Republic experience is smooth, secure, and beautifully handled from start to finish.