Pre-orders + Made-to-Order

Furniture Pre-orders + Made-to-Order

At Sun Republic, we prioritize quality and craftsmanship, focusing on small-batch production to ensure ethical sustainability. Our furniture collections are largely based on a pre-order model, allowing us to minimize our environmental footprint while offering unique, handcrafted pieces.

Authentic Artisanal Craftsmanship We collaborate closely with a small community of authentic, traditional artisans, both locally and internationally, to create timeless and individual hand-crafted pieces. Each item reflects our commitment to ethical sustainability and quality craftsmanship.

Pre-Purchase Assistance We encourage you to reach out to us with any questions or inquiries before placing an order. Whether you're curious about product availability, timeframes, shipping, or custom-made options, our team is here to assist you.

Understanding Lead Times Please consider the lead times for furniture pieces before ordering, as most of our furniture pieces are pre-ordered items with delivery estimates of up to 12 weeks. For custom-made furniture pieces, the estimated lead time is 16 weeks. Dispatch time frames are clearly indicated in product listings, and we recommend reaching out to us for clarification if needed.

Shipping Information We offer Australia-wide shipping on all collections, excluding furniture, oversized, and fragile items. Free shipping applies to homeware orders over $250. For furniture and other specified items, a separate shipping invoice will be provided after checkout, unless you've requested a shipping quotation beforehand.

In Stock and Pre-Order Items If your item is in stock, it will be processed for dispatch within our normal time frames. For pre-ordered items, your order will be dispatched once new stock arrives, with lead times specified in the product description.

Delivery Times Delivery times vary depending on your location, and shipping delays may occur beyond our control. We strive to provide accurate estimates but recommend placing your order promptly to avoid delays.

Final Sale Policy Please note that furniture purchases are final and not eligible for cancellation or refund. This includes pre-ordered and made-to-order items.

Custom-Made Definition Items made-to-order are custom-made for you, and we do not hold stock of these items. Custom made pieces has an estimated led time of up to 16 weeks.

Pre-Order Definition Items we do not have in direct stock.

Furniture Definition Including but not limited to floor mirrors, floor vessels, lamps, lighting/pendants and all other furniture items such as tables, chairs, stools, bedheads & bed frames, cabinets, wardrobes, consoles, entertainment unit, sideboards, bench seat, sun lounges, cabanas and sofa's.

We're committed to providing exceptional service and assisting you throughout your purchasing journey. Should you have any further questions or require assistance, please don't hesitate to contact us.