Do you have a physical store location ?
No.. Sun Republic is an online store only.
However if you’re based in Sydney and would like to see and touch a Sun Republic item, please contact us by email at firstname.lastname@example.org and we can arrange a time for your to view our sample range.
I’ve changed my mind, can i get a refund ?
Unfortunately, Sun Republic do not offer a refund where you made a wrong selection or changed your mind.
What payment types do you accept ?
Sun Republic offers a great variety of payment methods: We accept credit cards (Visa, Mastercard,) PayPal, Afterpay, Direct bank deposit and Cash on pick.
What if I am not home when my delivery arrives ?
If, for any reason, our shipping partners are not able to successfully deliver your product(s), they should leave a card with instructions on how to pick-up your parcels.
If this occurs parcel are usually left at your nearest Post Office or Postal Outlet.
If for some reason your parcel is not collect and can not be left and re-arrangement of the delivery occurs, Sun Republic reserves the right to charge you for any additional costs incurred (e.g. re shipping)
Can i pick up my order ?
Yes.. All Sun Republic items can be collected from our South Sydney Studio in Engadine (Sutherland Shire)
If you wish to collect your purchases, Enter code PICKUP at checkout, and we will contact you once your order is ready to make arrangements.
What are Pre-orders ?
Limited stock is held on hand for various reasons, however all products can be PRE-ORDERED
Pre-orders - You can order your items online along with all other items you wish to purchase. If we do not have one of your purchases on hand/in stock or already on order, we will order it direct from our manufacture.
Chances are it has already been ordered and is on its way to us, as we order regularly, and your item will be taken from our first available shipment.
Pre-ordering guarantees your item will be held and dispatched to you on first availability, if item happens to be sold out and out of stock
If you have ordered items along with other in-stock items, your order will be held and dispatched together, as one complete order unless otherwise arranged.
Does my cushion come with insert ?
Sun Republic stocks both Cushions and Cushion Covers.
Most cushions come complete with insert, unless otherwise stated in item description.
Shipping and delivery rates...
Delivery costs are calculated and charged on the size, weight and destination of the order.
Shipping costs within Australia vary depending on the weight of the order.
All orders are shipped with Australia Post and reputable Courier Services, such as Sendle, Couriers Please and Fastway.