Shipping & Handling Policy
At Sun Republic, we aim to make the delivery process as smooth and convenient as possible. Please review the following details before placing your order.
Shipping Costs
Shipping fees are separate from product prices and are paid directly to third-party carriers. These fees are non-refundable once paid to the shipping provider.
Australia-Wide Shipping
We offer nationwide shipping on all collections.
Flat Rate Shipping for Homewares
For small homeware items (excluding furniture & bulky items), we offer:
- $10.99 – Orders up to $30 (up to 1kg)
- $15.99 – Orders $30-$70 (up to 3kg)
- $17.99 – Orders $70-$250 (up to 3kg)
Free Shipping on Homewares
Spend $250+ on small homewares to receive free shipping. (Excludes furniture, framed art, large pendants, and oversized items.)
Furniture & Oversized Items
Shipping costs for all furniture, large décor, and oversized bulky items are quoted separately after checkout, based on:
- Item size & weight
- Delivery location
- Best available freight options
You will receive a separate shipping invoice once your order is placed, unless quoted prior to purchase.
Delivery & Access
- Furniture deliveries are to your doorstep only. Assistance may be required for large/heavy items.
- Some items may arrive on a pallet—please plan accordingly.
- Ensure your items fit through doorways, stairs, lifts, or corridors before ordering. We do not offer refunds or exchanges if an item does not fit.
Concrete Furniture
Concrete furniture is delivered in protective wooden crates to your front door. Please have tools and help ready for uncrating and moving the item.
International Shipping
We do not ship furniture internationally, but smaller homeware items can be shipped abroad. Contact us for a quote.
Dispatch & Tracking
- Homewares & décor: Dispatched in 1-3 business days with a tracking number.
- Furniture: Dispatched via specialist freight carriers (no tracking available). The courier will contact you before delivery.
Estimated Delivery Times
- Metro Areas: 3-7 business days after dispatch
- Rural & Regional Areas: 9-15 business days after dispatch
- Peak Periods: Allow an extra 4-5 business days for processing
For pre-ordered furniture, lead times are 10-12 weeks. If ordering both in-stock and pre-ordered items, they may ship together. Additional fees apply for split deliveries.
Transit Damages & Reporting
We take great care in packaging, but if damage occurs during transit:
- Inspect your package upon delivery.
- Report any visible damage to the courier immediately.
- Contact us at hello@sunrepublic.com.au within 24 hours with photos and details.
Delivery insurance covers damages reported within this time-frame only.
Additional Charges
Customers in WA, SA, NT, TAS, and remote areas may incur additional shipping surcharges and extended delivery times.
Need Help?
For any questions, feel free to contact our friendly team at hello@sunrepublic.com.au.
We appreciate your support of our small business and look forward to delivering something special to your home!